Legal

Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing or using SnapCyber's cybersecurity training platform ("Service"), you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these terms.

2. Description of Service

SnapCyber provides a cybersecurity awareness training platform designed for UK small businesses. The Service includes online training modules, progress tracking, and reporting tools.

3. Account Registration

  • You must provide accurate and complete registration information
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorised access
  • One person or entity may not maintain multiple accounts

4. Subscription and Payment

4.1 Fees

You agree to pay all fees associated with your subscription plan. Fees are billed in advance on a monthly or annual basis depending on your chosen billing cycle.

4.2 Free Trial

We may offer a free trial period. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel.

4.3 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period. No refunds will be provided for partial billing periods.

5. Acceptable Use

You agree not to:

  • Share your account credentials with unauthorised users
  • Use the Service for any illegal purpose
  • Attempt to gain unauthorised access to our systems
  • Distribute, copy, or resell any part of the Service
  • Use automated systems to access the Service without permission

6. Intellectual Property

All content, features, and functionality of the Service are owned by SnapCyber and are protected by UK and international copyright, trademark, and other intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable licence to access and use the Service for your internal business purposes.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. While we strive to provide effective security awareness training, we do not guarantee that our Service will prevent all security incidents. Cybersecurity training is one component of a comprehensive security programme.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPCYBER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For questions about these Terms of Service, please contact us at:

Email: test+support@snapcyber.co.uk